The following terms and conditions apply to current booking/s and supercede all other terms and conditions printed on passengers' statements. You are deemed to have read, understood and accepted the following booking and tour terms and conditions. The organizer shall be known as the 'Company' in the conditions below.
Please check addendums to these terms and conditions, if any, upon booking
Deposit
A deposit is required upon booking.
Payment & Cancellation Charges for Ticket
Full Payment is required 14 days before departure. Cancellation fees may vary during peak holidays (public holidays, day before and after public holidays and school holidays)
Passports and Other Travel Documents
It is the passenger's responsibility to ensure that they have a valid passport with a minimum of 6 months validity from the date of departure. Relevant visas and vaccinations may be required. You must have the necessary visas, vaccinations, health certificates and all necessary travel documents as required by the various government authorities of the countries to be visited (e.g., exit permit, work permit, social visit pass, etc.).
Amendments to Flights
The air ticket issued is a special ticket issued to the specified airlines only. It is non-negotiable, non-endorsable, non-reissuable, not re-routable. charge fee per ticket will be levied for any amendment of air tickets once issued, but subject to airlines conditions. Any alterations of the routing or change of date by the passenger is solely at his own risk.
At times, passengers may request for a change in the returning flights to a later date. This is subject to the airlines' conditions, ticket validity, additional charges and seat availability, etc. Any additional charge imposed by the airline will be borne by the passenger.
Travel Insurance
You are strongly advised to purchase insurance coverage with respect to trip, medical hospitalization, flight delays, baggage lost, etc. Our staff will be pleased to assist with enquiries of any travel insurance.
Modes of Payment
Aquarius reserves the right to cancel your bookings. Title of package / Ticket / Hotel does not belong to the passenger until good payment is made. In a situation where a defaulted bank transfer occurs, alternative payment must be made by cash only.
Payment may be made by cash or bank trensfer. Bank transfer will only be accepted by the Company at least 7 working days before the scheduled tour departure. amounts.
Responsibility & Liability
Where the company has not seen negligent nor in breach of any duty, they assume no responsibility for injury, damage, accident, loss, delay, or irregularities that may be caused to persons or property, where such occur as a result of circumstances beyond their control.
The Company is an agent of airlines and is not liable for changes made by suppliers but will render assistance wherever possible.
All tickets, coupons and orders are furnished and issued subject in all respects to those terms and conditions under which the means of transportation or other service provided thereby are offered or supplied by owners, operators, public carriers managing agents or agents.
The company will not be responsible or liable for (damages, refund or otherwise) for:
a. Mechanical breakdowns (except where it is due to negligence on the part of the company or where its agents), government actions, weather, act of God, strikes compulsory quarantine or other circumstances beyond it's control.
b. The failure of the client to obtain required documentation (e.g. health certificates, visa, passports etc).
c. The failure of the client to follow reasonable instructions including but not limited to check-in and check-out places and times.
Special Requests
If there are any special requests regarding special meals, dietary requirements, adjoining rooms etc, feel free to inform us when booking. Such requests are subject to confirmation and availability.
Refunds
Refunds will take a period of 1 months to process. Value of refund and amount to be refunded is subject to the discretion of the airline / tour operator. It is also subject to cancellation and administrative charges by Airline.
Reconfirmation of Flight
It is the passenger's responsibility to reconfirm all outgoing flights at least 72 hours prior to departure. Misa Travel is not responsible for any cancelled flights by the respective airline.
